yeah those tw@ts at evans wouldn't take it back, i thought they might say something about it being fitted, maybe not give me a full refund on the exchange maybe 60-70% but all they offered me was 20% off the new one, I told them they were having a laugh and to forget it, never will i walk into one of those wanky bike shops again, knob heads!! I should have used my lbs they wouldn't have treated me like that! you live and learn!